How to Create a Support Ticket

How to Create a Support Ticket

Need help with your website? Creating a support ticket is the best way to get assistance. Here's how you can do it:​

  1. Go to the Support Page
    Visit https://tioluwanilowo.com/ticket/.

  2. Fill Out the Form
    You'll see a form asking for details. Please provide:

    • Your Name: So we know who you are.

    • Your Email Address: So we can contact you.

    • Subject: A brief title for your issue (e.g., "Update homepage photo").

    • Message: Describe what's going on or what you need help with.

    • Attachments: If you have screenshots or files that can help explain the issue, you can upload them.

  3. Submit the Ticket
    After filling out the form, click the "Submit" button.

  4. Confirmation
    You'll receive a confirmation message that your ticket has been received.

  5. Wait for a Response
    Our support team will review your ticket and get back to you as soon as possible.


📝 Tips for a Helpful Ticket

  • Be Clear and Specific: Describe the issue or request in detail.

  • Include Relevant Information: Mention the page or section of the website involved.

  • Attach Files: If applicable, include screenshots or documents that illustrate the issue.

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